Murray Hill, NJ — iEnterprises, Inc. announced the launch of iExtensions for Notes version 6 today.  The newest release of the company's award-winning CRM application extends the functionality of IBM Lotus Domino 6, adding powerful new features and multilingual functionality.

iExtensions for Notes is an award-winning Lotus Notes-based CRM solution that leverages Lotus Domino to manage contacts, projects, products, documents, events, sales pipeline and more. With hundreds of configurable features and industry-specific interfaces, iExtensions for Notes empowers organizations to quickly deploy a solution tailored to the organization's needs.  Its easy-to-use interface and features help to produce immediate results and rapid return on investment.

Thanks to new features in Lotus Notes and Domino 6, iExtensions for Notes has the unique ability to be displayed in any language.  For the end user, translation is transparent.  Once the user's language is detected, it's matched with the appropriate stored translation of all of the text and labels that appear throughout the solution on forms, documents, menus and prompts.  Caching translated text on the user's system along with performance optimizations in Domino 6 net forms and documents that open and display quickly.

For multinational organizations, this offers tremendous advantages.  First, because the translation is calculated on the fly, only a single code-base is required.  System administrators will only have to install and configure the application on a single server.  The configured databases can then be replicated to other servers, taking advantage of Domino's superior replication features.  This significantly reduces the effort, and therefore the cost, to implement the solution.  Upgrades can be handled in the same fashion; and by relying on replication to deliver the solution updates, IT managers can be confident that the same version is in use enterprise-wide.  This aids in minimizing conflicts and alleviating incompatibility issues, as well as facilitating end-user support.  For these reasons, the total cost of ownership (TCO) of the solution is appreciably lower than other CRM solutions that require a separate design for each supported language.

TCO is also substantially lower when customizations are needed.  Customizations need not be developed or maintained independently for each language.  Like configuration preferences, the single code base allows customizations to be executed once.  As the system matures and is tailored to fit the organization's business processes, modifications are easily managed because there is only one place to make changes.

"iEnterprises' iExtensions for Notes is proof positive that our partner community consistently provides solutions and services that leverage the full strength of IBM Lotus software technology," said Ken Bisconti, Vice President, Messaging Solutions, IBM Lotus Software. "By adding CRM functionality to Lotus Domino, iExtensions should help facilitate customers upgrading to Notes and Domino 6, while lowering TCO."

The introduction of these new multilingual features offers significant benefit to even English-speaking organizations, insofar as these features now allow every label in the entire solution to be configured through the settings database.  This can result in greater end-user acceptance, because the solution can be effortlessly tailored to use the nomenclature that employees are already accustom to using.  As such, any field label can be easily configured to use the vernacular that is specific to a particular company or industry.  In many cases, this also provides an alternative to costly custom development.