November 6, 2006—MURRAY HILL, NEW JERSEY-- iEnterprises, Inc. (www.ienterprises.com), the global provider of value-driven customer relationship management (CRM) solutions, today announced significant upgrades to its award-winning Lotus Notes-based CRM software, iExtensions CRM. The newly designed iExtensions CRM 6.3 provides a fresh look and feel to its user interface as well as intelligent automation applied throughout all databases, making initiating and following up on tasks and processes remarkably easy and effective in just a few clicks. Furthermore, iExtensions CRM 6.3 comes equipped with new time tracking, asset management, and automation databases to help users better manage projects, inventory and organizational collaboration. The announcement was made at iEnterprises’ European Business Partners event in London, UK.

Due to its extreme configurability, performance is greatly optimized in iExtensions CRM 6.3.  Users can view and customize almost every aspect of the user interface.  Even fields can be repositioned throughout the application to suit how users work without any programming. An intuitive dashboard allows centralized management, letting users drill down into important information such as contacts or sales opportunities, or zoom out to see how they relate to other CRM data. This gives a more complete view of all customer-related activity occurring within the organization. Sharing information becomes smoother and customer care prompt and targeted as customer interactions are instantly tracked, captured and analyzed.

“iEnterprises helps us take a very practical and high impact approach to CRM,” said Steve Hollingsworth, sales manager at Covenco Ltd.UK. “We’ve been particularly pleased with how iExtensions works in tandem with iEnterprises’ methodology and deployment process. iEnterprises’ personalized evaluation of our users’ needs and ongoing support have helped us achieve greater visibility across our entire company.”


New Databases Bring Greater Productivity to Users  

iExtensions CRM 6.3’s “available everywhere” Automation Database lets users take control of their projects and offload tedious and time-consuming tasks.  Users can short-cut through one click of a button to trigger and complete daily tasks such as updating contacts, issuing call reports or help tickets, and generating proposals or mailer campaigns. Alternatively, users can perform repetitive, simple, or a chain of complex tasks through scheduled automation such as notifying management when a lead has been won or has languished, assign team members to a new lead, or generate reports.

The new Time Tracking Database allows users to accurately track projects and billing whereas the Assets Management Database helps users record and track fixed assets such as property, plant and equipment (PPE), and document asset details such as model and serial numbers.

“iExtensions CRM 6.3 grants users tremendous control over their entire CRM experience,” said Matt Zimmerman, Vice President of Global Sales, iEnterprises, Inc. “We gave the dashboard a complete makeover so users can quickly see and access more data with fewer clicks. By incorporating exceptional configurability and creature comforts, we’re helping companies boost user adoption and the value of their CRM investment. We’re committed to staying extremely focused on our customers’ top needs and bringing cutting-edge Notes-based technology so they achieve their business goals.”

Easily integrated “plug and go” wireless access is available with iExtensions CRM 6.3 so companies with mobile professionals can readily connect iExtensions CRM 6.3 to their BlackBerry handheld devices via iEnterprises’ wireless CRM application, CRM on the Go. This gives users real-time access to their mission critical information anytime, anywhere.  Additional features available wirelessly in iExtensions CRM 6.3 include time tracking and asset management thus providing mobile professionals with a complete wireless CRM solution.

iExtensions CRM 6.3 offers full online, offline and wireless capabilities and is available in multiple languages including English, German, French, and Spanish, offering convenience to global companies.

About iEnterprises, Inc.
iEnterprises, Inc. is a commercial software developer whose chief products are the award- winning CRM solution, iExtensions for Notes, and wireless CRM application, CRM on the Go. More than 10 years ago, iEnterprises began with a vision that CRM software should be affordable, easy to use, and easy to implement.  iEnterprises, Inc. is a Premier level member of IBM PartnerWorld and BlackBerry ISV Preferred Partner. iEnterprises delivers its products worldwide through a vast network of global business partners and employs a value-driven methodology that helps customers stay focused on their top end-users’ needs. The company is headquartered in Murray Hill, New Jersey, and has its European office in London, United Kingdom.  For more information or to download a copy of the software, visit http://www.CRMontheGo.com or http://www.ienterprises.com.

iEnterprises, iExtensions CRM and CRM on the Go are the exclusive properties and trademarks of iEnterprises, Inc. iEnterprises, iExtensions CRM and CRM on the Go are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.  IBM, Lotus, and Lotus Notes are registered trademarks. Notes and Domino are trademarks of IBM. All other trademarks and registered trademarks are the property of their respective owners.