iEnterprises, Inc. unveils  iExtensions "CRM Made Simple"

Berkeley Heights, New Jersey -- iEnterprises, Inc. announced today the release of its newest flagship product, iExtensions, taking CRM/SFA to the next level.  

Formerly Enterprise Extensions for Notes, iExtensions is more powerful than ever.  Through its seamless integration with Lotus Notes, iExtensions adds its robust features to Notes' existing rudimentary contact management functionality without sacrificing ease of use. Notes users will have minimal training downtime and quickly experience a dramatic improvement in productivity.  All of the critical data you need can be easily accessed from the centrally located, tab-driven main view.  When you demand information quickly, everything can be linked to your account.  It doesn't get any easier than this!

For everyone who believes that the customer is still king, iExtensions for Notes gives you the essential tools you need to ensure customer satisfaction and build customer relationships in an increasingly competitive marketplace.

With iExtensions for Notes, all of your daily activities, such as calendar entries, correspondence, task lists, and sales forecasting are easily viewed on one screen and linked to every contact. In addition, you can easily automate the planning and tracking of corporate events, from sending invitations to maintaining attendance lists.  iExtensions for Notes provides over 500 user-defined fields to allow you to custom fit your business processes.  Account and client information can be easily and securely shared within your organization.

Optimize your marketing budget with promotional mass Email campaigns, press releases and new product announcements, and send personalized communications with customizable templates that enable you to generate MS Word documents or Excel spreadsheets to send to either single or multiple contacts from your Lotus Notes address book via print or Email.  

iExtensions for Notes also provides project tracking to help minimize miscommunication and project shortcomings, helping to ensure increased revenue and successful implementation.  

With iExtensions, all account and client information can be easily and securely shared within your organization. Moreover, all product information can be stored in a product library that can be easily accessible throughout your organization without compromising security.

iExtensions for Notes also includes a full-featured help desk to service your customers and clients better.  Record and track every aspect of trouble tickets and link the tickets with e-mail.  Automatic notifications and escalation allows you to service a problem without creating new ones.