iEnterprises Brings SugarCRM
Customers "Mobile Edge for SugarCRM": Mobilizes SugarCRM for
BlackBerry Smartphones
iEnterprises Joins SugarCRM's SugarExchange as Premium Provider and Helps
SugarCRM Customers Extend Their CRM Wirelessly
CUPERTINO, CA. and MURRAY HILL, NJ- April 04, 2007 -- iEnterprises, Inc.
(http://www.ienterprises.com/),
the global desktop and wireless customer relationship management (CRM)
experts, and SugarCRM, the world's leading provider of commercial open
source CRM software, today announced that they will be offering "Mobile
Edge for SugarCRM," a new wireless "extension" for SugarCRM
users so they can instantly make their SugarCRM available on BlackBerry®
smartphones from Research In Motion (RIM) (NASDAQ: RIMM).
Mobile Edge for SugarCRM (which can be purchased through SugarExchange)
allows SugarCRM Professional and SugarCRM Enterprise customers with mobile
employees equipped with BlackBerry smartphones to access their important
information anytime, anywhere -- in a matter of seconds. The pre-built
solution uses an open standards Web services interface, making it tightly
integrated to the two SugarCRM product lines, while being very user-friendly
and configurable. Mobile Edge for SugarCRM also upholds SugarCRM's commitment
to providing flexible deployment options. Customers can conveniently choose
hosted and / or behind the corporate firewall deployment. Both are affordable
and hassle-free to manage.
By accessing SugarCRM on BlackBerry smartphones, mobile professionals can
quickly tackle urgent issues and gain extra productivity and peace of mind
wherever they may be. Furthermore, customers can maximize their CRM and
wireless infrastructure investments.
"We're excited to be contributing this valuable wireless extension
to SugarCRM customers and the Linux / Open Source community," said
Phil Sheehy, iEnterprises' VP of Strategic Alliances for Wireless Solutions.
"Companies want to empower their mobile workers with the information
they need to get the job done, and done well. Mobile Edge for SugarCRM
helps them do that smoothly within days, and without breaking the bank.
Since it's so inherently configurable, Mobile Edge for SugarCRM works and
grows the way your business does."
Here is a sample of tasks that SugarCRM customers
will be able to do from their BlackBerry smartphone with Mobile Edge for
SugarCRM:
- Sales teams can quickly access customer
contact, lead, and pipeline information.
- Executives can view opportunities,
performance status, and be alerted of important or urgent issues.
- Customer service representatives can
resolve issues and communicate with customers and other business divisions
immediately.
- Field service personnel can access,
open, and close service tickets on-site, improving the quality of service
and maintaining Service Level Agreements.
- All mobile users can schedule meetings,
maintain a centralized calendar and address book, and assign tasks while
away from the office.
Please visit http://www.ienterprises.com/sugar-crm-mobile
or http://www.sugarexchange.com
for more information.
About SugarCRM
SugarCRM is the world's leading provider of commercial open source customer
relationship management (CRM) software for companies of all sizes. Sugar
easily adapts to any business environment by offering a more flexible,
cost-effective alternative than proprietary applications. SugarCRM's open
source architecture allows companies to more easily customize and integrate
customer-facing business processes in order to build and maintain more
profitable relationships. SugarCRM offers several deployment options, including
on-demand, on-premise and appliance-based solutions to suit customers'
security, integration and configuration needs. For more information, call
(408) 454-6900 or 1 87 SUGARCRM toll free in the US, email contact@sugarcrm.com,
or visit http://www.sugarcrm.com.
About iEnterprises
iEnterprises, Inc. brings companies desktop and wireless CRM solutions
that achieve their CRM vision and drive success. The global CRM experts'
chief products are the award-winning CRM solution, iExtensions for Notes,
and wireless CRM application, CRM on the Go (also known as Mobile Edge).
More than 10 years ago, iEnterprises began with a vision that CRM software
should be affordable, easy to use, and easy to implement. iEnterprises
delivers its products worldwide through a vast network of global business
partners and employs a value-driven methodology and personalized approach
that helps customers stay focused on their top end-users' needs. iEnterprises,
Inc. is a Premier level member of IBM PartnerWorld and a member of the
BlackBerry® ISV Alliance program. The company is headquartered in Murray
Hill, New Jersey, and has its European office in London, United Kingdom.
For more information or to download a copy of the software, visit http://www.ienterprises.com.
iEnterprises, iExtensions CRM and CRM on the Go are the exclusive properties
and trademarks of iEnterprises, Inc. iEnterprises, iExtensions CRM and
CRM on the Go are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. The BlackBerry and
RIM families of related marks, images and symbols are the exclusive properties
and trademarks of Research In Motion Limited. IBM, Lotus, and Lotus Notes
are registered trademarks. Notes and Domino are trademarks of IBM. All
other trademarks and registered trademarks are the property of their respective
owners. |