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Small businesses have mastered “the art” of courting customers.

Now, let’s improve “the science” of it.




As a small business, you’ve probably relied on building customer relationships to grow. Yet how do you turn those handshakes, calls and emails into “actionable” information such as sales opportunities, leads, and service reporting and analysis that’s easy to use and manage? How do you keep everything moving when you’re way from the office?
IBM and, iEnterprises, a premier IBM business partner, have tools that let you get your arms around all your customer interactions, and prevent costly slip-ups.
It comes in the form of a remarkably configurable and high value customer relationship management solution that’s on demand or on premise—and pre-built with wireless—for the BlackBerry, Windows Mobile and soon iPhone hand held devices and smartphones.
But don’t take our word for it. Please feel free to peruse the white papers and customer case study links below to find out how small and medium-sized businesses like yours can harness innovative, yet practical technology that helps you close more deals, strengthen relationships and boost your bottom-line.

Frost and Sullivan Research paper “Enterprise Mobility Applications for the SMB: The Growth of Mobile CRM”
Read about the latest trends in wireless CRM and the return on investment it can bring.

Frost and Sullivan.pdf

Forward View: “Today’s CRM Helps SMBs Speed Sales Cycles”
Discover how SMB CRM solutions provide functionality right out of the box without hefty and expensive customizations.

Forward View.pdf

Customer Case Study: Mapp Construction
Explore how Mapp Construction found “Empower” CRM—and how it helped its business avoid costly customizations.

Empower CRM and Mobile Edge
Get more information about configurable and easy to use on demand and wireless CRM by iEnterprises.