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iExtensions® for customer support services and management | | |
 iEnterprises deliver CRM software solutions that allow a complex organisation to communicate and share information, ideas and resources effectively. The tightly integrated iExtensions® suite of modules leverage your Lotus Notes Domino platform and produce efficiency and productivity gains where ever they are deployed in the organisation. |
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Customer service is the key to creating and sustaining customer loyalty, retention and satisfaction. Ultimately, a correctly configured help desk will help your organisation reduce costs while increasing sales from existing and potential customers.
iEnterprises® recognise that an organisation's help desk and support processes are vital to the success and profitability of the business. A good deal of your organisation's strategic value is vested in your support centres and the functions that they provide – and that’s why iExtensions® from iEnterprises® is tuned to effectively manage the support network that underpins all your prospect and customer transactions.
iExtensions CRM® enables your support information to drive transformation policies to your main business units: service, sales and marketing and the management teams responsible for setting objectives.
iExtensions® from iEnterprises® is a cost effective solution for integrated customer support that is purely Lotus Notes Domino based. With seamless integration iExtensions® can leverage existing data but remains flexible enough to become a managed work flow that can evolve with your support needs. |
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Sales & Sales Force Automation
Marketing
Strategic Planning
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| Contact us today to discuss your CRM solution needs : |
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| Click Here to contact our Sales Office |
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Telephone: +1 908-679-0000
Toll Free: 800-741-5597 (USA only) |
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| Click Here to contact our Europe Office |
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| Telephone: +44 (0) 1753 478 300 |
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